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FAQS

You’ve Got Questions - We’ve Got Answers

  • WHAT IS INSURANCE?

Insurance is a contract between an individual and an insurance company, which protects the individual from financial loss in the event of unexpected events or circumstances.

  • WHY DO I NEED INSURANCE?

Insurance provides financial protection in the event of an unexpected event, such as a natural cause (hail, wild, fire, etc.), accident, or illness, and can help cover the cost of repairs or medical bills.

  • WHAT TYPES OF INSURANCE ARE AVAILABLE AT ROLEN INSURANCE AGENCY?

At Rolen Insurance Agency, we offer business, home, auto, life, and health insurance.

  • HOW DO I DETERMINE HOW MUCH INSURANCE I NEED?

The amount of insurance you need will depend on your individual circumstances, including your assets, income, and potential risks. A licensed insurance agent can help you determine the appropriate level of coverage.

  • SHOULD I GET LIFE INSURANCE?

Life insurance is a crucial investment for anyone who wants to protect their loved ones financially in the event of their death. With life insurance, your beneficiaries will receive a lump sum payment that can help cover expenses such as funeral costs, outstanding debts, and daily living expenses.

Without life insurance, your loved ones may struggle to maintain their standard of living and cover necessary expenses. This could put them in a difficult financial situation during an already emotional and challenging time.

Furthermore, life insurance can provide peace of mind knowing that your loved ones will be taken care of financially if the unexpected happens. It's a small price to pay for the security and protection that life insurance can provide.

  • WHAT HAPPENS IF I MISS A PAYMENT ON MY INSURANCE POLICY?

If you miss a payment on your insurance policy, your coverage may be canceled. Paying your premiums on time is important to avoid any gaps in coverage.

  • WHAT TYPE OF INSURANCE DO I NEED FOR MY BUSINESS?

The specific types of insurance your business needs may vary depending on your industry, size, and other factors. However, some basic types of insurance that most businesses should consider include:

  1. General Liability Insurance - Protects against claims of bodily injury, property damage, and personal injury.

  2. Property Insurance - Covers damage to your business property, such as from theft, fire, or natural disasters.

  3. Workers' Compensation Insurance - Provides benefits to employees who are injured or become ill on the job.

  4. Professional Liability Insurance - Protects against claims of negligence, errors, or omissions made by your business.

  5. Commercial Auto Insurance - Covers vehicles used for business purposes, including company-owned or employee-owned vehicles used for work.

  6. Cyber Liability Insurance - Protects against damages and losses caused by cyberattacks or data breaches.

Rolen Insurance Agency can help you determine the specific insurance needs of your business and find the right coverage to protect you and your assets.

  • HOW DO I FILE AN INSURANCE CLAIM?

To file an insurance claim, contact your insurance provider and provide them with the necessary information, such as the date and location of the incident and any supporting documentation. Give us a call! We are more than happy to help.

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  • WHAT FACTORS AFFECT THE COST OF INSURANCE?
Factors that can affect the cost of insurance include your age, location, driving record, credit score, and the type and amount of coverage you need. Comparing quotes from multiple providers can help you find affordable coverage.
  • Can I change my insurance policy after I purchase it?

Yes, you can usually make changes to your insurance policy after you purchase it, such as increasing your coverage or adding a new type of coverage. Contact us to make any changes.

  • WHAT IS AN INSURANCE AGENT VERSUS A BROKER?

An insurance agent is a representative of a specific insurance company, who can sell you policies from that company. They work for one insurance company.

An insurance broker, on the other hand, works for you, the customer. They are not tied to any particular insurance company and can offer you policies from multiple companies.

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